One system for the whole business, run by people and agents together.

Customers keeps everyone once: what they said, bought, booked and agreed to. Campaigns send email and text to a saved segment, checked before they go and counted after. Newsletter signups are asked, confirmed and kept with proof. Being found shows whether AI assistants can find you. Connects to HubSpot, Salesforce, email sending, WhatsApp Business and phone calls and texts.

The shared inbox reads the mail, answers the easy ones and drafts the rest. Chat covers your website, WhatsApp and email. Answers come from sources you can check, or are not given: it says it does not know. Connects to Zendesk, Slack, Google mail and calendar, Microsoft 365 and Praecise Inbox.

Pages, shop and invoices in one place. Payments shows where money comes in and goes out and what waits for you. Orders answers a customer from the shop's own records. Product pages are rewritten in one voice in the shop itself. Connects to Shopify, WooCommerce, Medusa, Amazon Seller Central, Google Merchant Center, Stripe, PayPal, Square and Adyen.

Bookings covers appointments, classes and visits: what is booked, what can be booked and the rules that decide it. Lodging covers rooms, rates and stays: who arrives, who is in the house, what is owed and what is free to sell. For shipping, the ShipStation connector reads orders, shipments, carriers and rates, creates orders, and marks an order shipped only when a person approves; buying a label is off until the workspace enables financial actions and every call is approved. Oracle NetSuite connects for records and queries. Workflows start themselves on a schedule or an event and stop at a budget you set, Schedules lists them, and Operations records everything done, by whom, and what waits for a person. Stock levels, purchasing and supplier management are not claimed here.

Accounting shows who owes you, what you owe and the books behind it. Bookkeeping files transactions in the package you already use, and invoices tracks who is late and sends the reminder. Compliance holds the rules a business has to meet. Connects to QuickBooks Online, Xero and Oracle NetSuite.

Hire agentic team members next to people, with one set of approvals. Schedules lists what runs on its own, and can pause or remove it. Library keeps every file, and Memory what the system knows. Connects to Linear, Notion and Slack.

Content keeps everything you publish in one place: what is planned, what is on its way out and what waits for a decision. An item moves from idea to draft, review, approved, scheduled and published, with a variant for each network and checks against the brand's rules, banned terms and disclosure lines. Only people with the approver role approve, agents cannot. Posts go out through Rivier or through Buffer. Library keeps every file with versions, rights and an AI-generated flag, and Brand kit holds your logo, colours, fonts and voice.

Analytics shows who came, what they asked and what it cost, with first-party, consent-aware measurement. Being found shows whether AI assistants can find you and what they say. Underneath, Rivier's own machine-learning services chunk, embed, rerank and check claims against evidence. Research and Watching run on top.

Compliance holds what the law asks of your business as guidance and templates: a checklist, requests from people (intake, identity check, release, deletion with approval, deadlines), a record of processing, a breach register, retention schedules and consent receipts. Legal pages generates a privacy policy, terms, a cookie policy and more from your choices. It is not legal advice, and Rivier never says a business is compliant.

Hire them the way you brief a new starter.

An agent is a worker with a job, a persona and limits. You give it a name, a job and what it should and should not do. Starting points exist for answering the shop mail, keeping watch and reporting, and handling suppliers and partners.

People and agents write to the same kind of inbox.

Each agent can have its own email address on your domain, through Praecise Inbox, so its replies come from it and sit in the same record as everyone else's.

Permissions by service.

Each agent is allowed only the services you choose, such as email, customer answers, reporting or research.

Nothing goes out until you say so.

A new agent reads real work and shows what it would do, without doing any of it. You can then set it to ask before anything goes out, or to work on its own.

The queue is shared with people.

What an agent prepares waits in Approvals for a person to say yes, in the same queue as what connected tools propose. Whoever may not decide is told why.

Hold one agent or all of them.

While paused, everything it prepares waits for a person and its scheduled work stops. Starting it again needs an approver role or higher.

Handled, withheld, needs you, failed.

Each agent shows how the last seven days went, and everything an agent did stays on the record even after it is let go.

Memory shows what the system knows: each item with where it came from, how sure it is and who added it. You can read, edit and remove what it holds.

After a conversation Rivier may propose durable facts and preferences it learned. A proposal waits in the review queue until a person accepts, edits or dismisses it, and nothing reads it before then. Accepting makes it an active item.

A fact is kept only when it is a sentence about the business, free of secrets, card and identity numbers, contact details and keys.

Forgetting an item removes it from recall at once. Deleting a conversation can forget the memories it taught.

When the data or tools cannot support a question, it says plainly what is missing and where to add it, and never produces a number the project did not give.

Rivier's answer engine is scored against answerable and unanswerable questions, counting both wrong answers and wrongly invented ones. This is review, memory and measurement. It is not model training.

Reading a file into memory with a review step and the out-of-date check are not available right now; memory counts each file from the items it already produced.

Reads the mail, answers the easy ones from sources you can check and drafts the rest for a person. Live agents today include Rivier support, which prepares replies that wait for a person.

Chases what is late, confirms what is agreed, and never commits to an amount without asking. Rivier partners prepares replies that wait for a person.

Keeps what is published in one voice and checks it against the brand's rules, banned terms and disclosure lines before it goes out. Rivier brand voice works this way.

Email and text messages to a saved segment, checked before they go and counted after.

Calls and meetings are booked into the calendar you already keep.

Tracks who owes you and how late they are, and sends the reminder.

Weekly reports on how you are found and answered about, and a message only when an answer changes.

Stripe, PayPal, Square, Adyen, QuickBooks Online, Xero, Oracle NetSuite.

Shopify, WooCommerce, Medusa, Amazon Seller Central, Google Merchant Center, ShipStation.

Email sending, Google mail and calendar, Microsoft 365, phone calls and texts, WhatsApp Business, Slack, Praecise Inbox.

HubSpot, Salesforce, Zendesk, Linear, Notion, Google Calendar, Calendar (CalDAV).

Your own website, Cloudflare, any website with a login, and the live web.

Describe the website. Rivier designs it, hosts it on Praecise Cloud and keeps it running.

Describe a website or an app, see it designed, deploy it and use it, with the Praecise stack underneath. Not available yet.

Rivier still carries some mail, payment and domain screens of its own. They are moving to Praecise Inbox, Skerry and Praecise Spaces, so there is one of each. Not complete yet.

Rivier gives a business the tools for running day to day, with agent-assisted automation, from customers and inbox to shop, payments, bookings, lodging, content, analytics, compliance and accounting.

An agent is hired with a job and a list of allowed services, and starts by watching. It can then ask before anything goes out, or work on its own once you set it. What it prepares waits in Approvals in the same queue as people's work.

Through memory, review and measurement. Rivier may propose facts it learned from a conversation, and nothing reads them until a person accepts them. Forgetting removes an item at once. This is not model training.

Stripe, PayPal, Square, Adyen, QuickBooks Online, Xero, Oracle NetSuite, Shopify, WooCommerce, Medusa, ShipStation, HubSpot, Salesforce, Zendesk, Slack, Microsoft 365, Google mail and calendar, WhatsApp Business and more, as listed on the page.

No. It offers guidance and templates, and Rivier does not say a business is compliant.